Privacy Policy
Peptide Research Lab Inc.
1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
glp1researchlab.com
Peptide Research Lab Inc. (“PRL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors, members, and customers (collectively, “you”) who access our website, membership portal, and related services (the “Services”).
1) Scope & Audience
This Policy applies to information collected online via our website, checkout/membership flows, and customer service channels (email/SMS/chat/calls).
Our products are for laboratory research only and not for human or animal use.
2) Information We Collect
- Identifiers & Contact Data: name, email, phone, billing/shipping address, account username.
- Commercial Data: items viewed, cart/checkout activity, orders, payment method tokens (from payment processors).
- Device/Usage Data: IP address, device and browser type, pages viewed, referring URLs, session logs, approximate location.
- Membership Data: application details, verification status, access level, internal notes related to eligibility.
- Communications: messages you send to us (support tickets, emails, SMS, chat), call notes.
- Cookies & Similar Tech: cookies, pixels, local storage, and SDKs used for core site functions, analytics, and (where enabled) advertising.
3) Sources of Information
- You: information you provide directly (forms, checkout, support).
- Automatic Collection: via cookies/pixels when you browse our site.
- Service Providers & Partners: e.g., Shopify, payment processors (Shopify Payments, Stripe, Quantum), email/SMS providers, analytics, and fulfillment/logistics partners.
4) How We Use Information
- Provide the Services: account creation, membership eligibility, order processing, fulfillment, account notices.
- Improve & Secure: debug, prevent fraud, protect our rights, enhance performance and user experience.
- Communicate: transactional notices, policy updates, support responses, and—where permitted—marketing messages.
- Compliance: tax, accounting, legal obligations, and enforcement of Terms & Conditions.
5) Legal Bases (GDPR/UK GDPR)
- Contract: to provide requested Services.
- Legitimate Interests: site security, fraud prevention, improvement, and limited marketing to existing customers.
- Consent: cookies or marketing requiring explicit consent.
- Legal Obligation: recordkeeping and compliance.
6) Sharing & Disclosures
We do not sell your personal information for money.
We may disclose information to:
- Service Providers: ecommerce platform, payment processors, fraud tools, analytics, shipping, and support vendors.
- Business Transfers: merger, acquisition, financing, or asset sale.
- Legal/Compliance: to comply with law, lawful requests, or to protect rights, safety, and security.
Targeted advertising note: where enabled, ad/analytics partners may process identifiers and usage data that could be considered “sharing” under some state laws. You may opt out—see below.
7) Cookies & Tracking
We use cookies and similar technologies for essential site functionality, preferences, analytics, and optional advertising. You can manage cookies in your browser settings or via our consent banner (where required).
8) Marketing Communications
With your consent (where required), we may send marketing emails or SMS. You can opt out at any time:
- Email: click “unsubscribe” or contact support@glp1researchlab.com
- SMS: reply STOP to opt out, HELP for help (carrier rates may apply).
9) Data Retention
We retain personal information as long as necessary to provide Services, meet legal obligations, and enforce our agreements. Retention periods vary by data type and applicable law.
10) Security
We use administrative, technical, and physical safeguards to protect your information. No method of storage or transmission is 100% secure, so we cannot guarantee absolute security.
11) Children’s Privacy
Our Services are not directed to children under 16, and we do not knowingly collect information from them. If you believe a child has provided us data, contact us to remove it.
12) International Transfers
We may process and store information in the United States and other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border data transfers.
13) Your Privacy Rights
Depending on your location, you may have rights to:
- Access or know what data we hold;
- Correct inaccurate information;
- Delete data (with some exceptions);
- Opt out of targeted advertising or data sharing;
- Request a copy (portability);
- Be free from discrimination for exercising rights.
To submit a request:
Email info@glp1researchlab.com with “Privacy Request,” your jurisdiction, and enough information to verify your identity. We will respond within the legally required timeframe.
14) “Do Not Sell or Share” / Targeted Ads (CCPA/CPRA & Other State Laws)
To opt out of “sharing” or targeted ads, enable your browser’s Global Privacy Control (GPC) and/or email privacy@glp1researchlab.com. If available, you may also use our site footer link to manage these preferences.
15) California, Colorado, Connecticut, Utah, Virginia Residents
You may have additional rights, including the right to appeal denied requests. To appeal, reply to our decision email or contact privacy@glp1researchlab.com with “Privacy Appeal.”
16) Nevada Residents
We do not sell personal information for money. Nevada residents may send “Nevada Opt-Out” requests to privacy@glp1researchlab.com.
17) Third-Party Links & Services
Our site may link to or integrate third-party apps and services. Their privacy practices are governed by their own policies—we encourage you to review them.
18) Payments & Processors
We use third-party payment processors (e.g., Shopify Payments, Stripe, Quantum). They collect and process your payment information directly, and we receive only payment confirmations/tokens. Your payment data is governed by their privacy policies.
19) Membership Verification
To verify membership eligibility, we may process identifiers, professional affiliations, and internal eligibility data to grant or deny access to research-only sections and pricing.
20) Changes to This Policy
We may update this Policy periodically. The “Last Updated” date reflects the current version. Material changes will be posted here, and—if required—we’ll notify you directly.
21) Contact Us
Privacy Team
Peptide Research Lab Inc.
1309 Coffeen Avenue, STE 1200
Sheridan, WY 82801
Email: info@glp1researchlab.com